How Ashworth Water Damage Was Born in Sunrise Manor
We started Ashworth Water Damage in 2018, but the idea really began in a Sunrise Manor living room a few months earlier. A homeowner had a supply line let go upstairs while she was at work. By the time she got home, water had run through the ceiling, down the walls, and into the carpet. The first company she called charged her a diagnostic fee, then quoted a tear-out number that made no sense for the square footage. The second company never showed. By the time we saw the house, the baseboards were swelling and the smell had already turned.
Here’s what stuck with us: she wasn’t asking for anything complicated. She wanted someone to show up, tell her the truth about what had to happen, and not make a bad day worse. That felt like a reasonable thing to expect. The fact that it wasn’t the norm, that she’d already been through two rounds of it, told us something about the gap between what this industry promises and what it actually delivers. We decided to build the company we’d want to call if it were our ceiling. Based in Sunrise Manor, working across the valley, and built around a simple rule: answer honestly, document everything, and don’t sell work that isn’t needed.
Our Founder’s Personal Connection to the Damage Restoration Trade
Our founder came into this work through the unglamorous side of it: crawl spaces, wet drywall, air movers running for days. Before starting the company, the years were spent learning what water actually does to a structure once it gets inside. Not the theory of it. The reality. The way drywall wicks moisture upward past the visible stain line. The way laminate that looks fine on top can be ruined underneath. The specific smell of a wall cavity that’s been wet for a week but never opened. Those details come from time on the job, and they’re the only way to know whether a space is actually dry or just looks dry.
What keeps us in it is less about the work itself and more about the moment when someone realizes the person on the other side of the phone isn’t going to complicate things. Water damage is disorienting. It interrupts everything, often in the middle of the night, often with insurance paperwork that might as well be in another language. When a homeowner opens the door and sees us already documenting what happened, already taking moisture readings, already explaining what’s next in plain terms, you can see their shoulders drop. That’s the part that matters.
If we weren’t doing this, we’d probably still be working with our hands somewhere, fixing things that need fixing. That’s just how our founder is built. But restoration has a clarity to it that other trades don’t. There’s a problem. There’s a process. There’s an end state where the house is dry, safe, and ready to be put back together. That sequence of things, done in the right order, with nobody getting oversold along the way, is deeply satisfying. It’s satisfying to us personally, and it’s the standard we hold every job to.
Meet Our Team – The Person Behind Every Job
Ashworth Water Damage is led by our Owner & Founder, who has spent over a decade in the field doing hands-on restoration work before and since starting this company. The background is in water mitigation, structural drying, and the slow, careful work of making a damaged building safe again. Training has come from years of doing the work itself, from learning proper drying science, and from every complicated insurance claim that forced us to get sharper with documentation and scope.
What separates our founder from a technician who’s just passing through a route is simple: this is their name on the work. They live with the outcome of every job, which means corners don’t make sense. They’re the kind of person who takes moisture readings twice just to confirm what they already know. Outside of work, you’ll find them restoring something else, whether it’s a piece of old furniture or a vehicle that’s seen better days. The commitment is the same: do the job right, explain what you’re doing, and stand behind it when it’s done.
Our Promise to Sunrise Manor Homeowners
Honest pricing means a written scope before any work starts. We put it on paper: what we found, what needs to happen, what it costs. No surprises after the fact. That policy came directly from watching homeowners get burned by verbal estimates that somehow grew once the drywall was open.
Quality work means using the right equipment for the actual job, not the equipment that happens to be on the truck. We run professional-grade drying gear from names like Dri-Eaz, Phoenix, and XPOWER because the outcome of a water job depends on it. Standing behind the work means if something wasn’t dried right, we come back. It’s that simple. And it’s the only way we’d want to operate in a community where reputation travels fast.
Our Credentials
- State-licensed: We carry the licensing Nevada requires for restoration work.
- Insured & bonded: Every job is covered, which protects your home and ours.
- Years of local experience: We’ve worked in Sunrise Manor and the surrounding valley communities for years, and we know the housing stock here, the plumbing systems common in the area, and the way summer heat affects drying times.
- Strong local reputation: Homeowners across the valley trust us because we show up when we say we will and do what we say we’ll do.
These credentials matter because anyone hiring a restoration company is inviting strangers into their home during a vulnerable moment. License and insurance protect you if something goes wrong. Local experience means we know what to expect from the buildings in this valley. A reputation built one job at a time means the person you’re talking to has a track record you can actually check.
Rooted in Sunrise Manor
We’re based in Sunrise Manor, and that’s not an accident. We work in Nellis Air Force Base, North Las Vegas, Winchester, Whitney, Paradise, Spring Valley, Henderson, Summerlin South, Enterprise, and Boulder City because those communities are home to the people we see at the grocery store and the gas station. That proximity matters when a neighbor needs help fast.
When you call (833) 734-7202, you’ll speak with a live coordinator who will connect you with our local team. We’re open Monday through Friday from 7:00 AM to 7:00 PM and Sunday from 7:00 AM to 7:00 PM. If your water heater lets go on a Tuesday morning or a supply line bursts on a Sunday afternoon, we’re here to help you get it under control. And if you’re not sure what you’re looking at, call anyway. A conversation costs nothing, and we’d rather talk you through it than have you guessing.
Written by the Owner & Founder at Ashworth Water Damage, serving Sunrise Manor and the surrounding valley since 2018.